This kinda sounds like you got your hands on a second hand helmet that may have been dropped or fallen. Since the single most important piece of gear you wear is your helmet, maybe you should pony up and get a new one. You can buy EXO-700s as cheap as $99.99 and EXO-400s as cheap as $49.99.
When a helmet hits the deck even if it falls off your seat at a standstill, its no longer serviceable.
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