Your time is finite. (Actually, everyone's time is finite). There is no big payout at the end of this ordeal. So all you need to do is calculate how many hours it will take you to pursue this, and divide that into the expected dollars you're getting back for the effort, and make an educated decision on how much your time is worth. Only you can answer that, but I don't think it's free.
Because no matter what, at the end of this, the woman will be just as disagreeable and just as useless. Spending any time in the hopes of "educating" her as a side benefit of getting your vet bill paid is pointless.
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