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Old April 7th, 2012, 03:41 PM   #35
loz944
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Name: Laurence
Location: Bangbuathong Thailand
Join Date: Jan 2012

Motorcycle(s): Green 2012 Ninja 250SE and a Yamaha fino scooter (my wife's really)

Posts: 355
Quote:
Originally Posted by Alex View Post
There are things that do differentiate dealerships for me (service departments, loaner policies, warranty fulfillment, perhaps pricing on accessories, knowledgeable parts staff). Aren't those more important to you as well?
I agree with this Alex but it should also included sales staff

I went with a friend to a Honda dealer here In Bangbuathong ok we do have the added language barrier to deal with

He wants to buy the cbr350r cash and asked the sales guy (who spoke reasonable English)
what the price for the bike was with ABS .............His reply was its a bike not a car no ABS when we told him to check the internet and there are 2 models one with and one without ABS he had no idea

so all staff should have product knowledge and at least try to help
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