I've ordered from them about 3 times, 1st time I didn't get tracking but it arrived. 2nd time and 3rd time, I both got tracking, but had to wait for them to get the parts. I didn't have a problem with waiting, I knew what I was getting into cause if you plan to order a lot you can save quite a bit vs going to the dealer.
Personally if I know I can wait on the parts I don't have a problem with them. But just recently I needed a part it was Sunday and I knew I needed by the next weekend so I just went to the local dealer.
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