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Sorry, That is the type of support responses I have been getting, totally inadequate and in decipherable. I believe he is telling you your base map is too rich but the real question is why. My bike was similar and I ended up setting the world value to .85. hat fixed mine but I have no explanation why the map was so far out. Good luck with support, I waited over a month and have no answers to my questions. Shame because it is a very versatile system.
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