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I have original email for paying for the product, I don't have a eBay account so I checked out as guest.
When contacting eBay I advised them that it tells me to upgrade to a free account to request refund. So I did that and it tells me I don't have a purchase history so it wouldn't let me open a dispute.
Contacted eBay about it they contacted seller on my behalf, then they asked for pictures of item and it wouldn't let me respond. Contacted eBay again and they advised me that I need to login to respond and I argued with them about how it doesn't work.
They keep telling me I need to respond/work with the seller to get a refund and since they are responding they can't step in and help.
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