Quote:
Originally Posted by Alex
Jim's damn good at what he does and can set up a shock as well as anyone in the business; he's got more than enough AMA National championships won on his work to prove it beyond any doubt. But customer service isn't one of that shop's strong points. If you want the work done, be persistent, call rather than email, and realize that you're not dealing with a huge company. He's not a computer guy.
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Hmm, well since they're only about 20 min away from me, I just may drop by to see about what it would take to do the same suspension mod on my bike.