Quote:
Originally Posted by fmx
It's all about your preference and luck.
This is my breakdown:
- T-Mobile - cheapest, least amount of high-end handsets - more flexible plans than most. Coverage is spotty outside of big cities, but they are working on it.
- Sprint - still lower end, slightly more expensive. Fear of where they're going with the company.
- AT&T - high-end phones, expensive plans. Customer support that won't budget when you make a request.
- Verizon - high-end phones, but often slower than most to get them. Great coverage. Best customer satisfaction rate.
Customer support of each really is about experience/luck, how you treat them, and who you get. I've found that T-Mobile support has been very good and accommodating.
The dilemma I constantly face is that I can only bounce between AT&T and T-Mobile. I need GSM technology for reliable international texting and Sprint's/Verizon's CDMA networks don't provide that.
I've also found that (as with most things) - customer support and service is vastly different/better when you have a business account.
Just my 2¢...
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StraightTalk - cheaper than all of those you listed, works with any phone including gsm or cdma. no contracts. coverage exactly the same as t-mobile or at&t (whichever is the dominant carrier in the area- they lease the bandwidth) on 4g i get an easy 10mbps. customer service isn't the best, but you don't really need to talk to them 99% of the time unlike other carriers... they only have 2 plans, the unlimited for 45/mo, or the cheap one with only 500minutes and unlimited text and data for like 30/mo. because their rate plans are so straight forward and simple, you don't run the risk of accidentally screwing something up and them charging you a **** ton of money like all the other carriers like to do.