Did I pay the same price as everyone else? Yes.
Am I entitled to the same level of service as everyone else? Yes.
Did I get it? No!
I have asked for the CAL files that Matt has been sending everyone else and have been refused. If I did install it, Matt now claims that my warranty has been voided because I made improvements to the TB. SO I would not get any support or files from him.
Matt simply doesn't know how to run a business. Instead of taking steps to satisfy an unhappy customer, he has come on here to make me even more unhappy. Offering me a fraction of what it costs is not being generous.
Simply put, I screwed up when I took a chance on him and bought the kit in the first place.
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My Ninja Blog
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