setting the rear shock to a higher number makes it stiffer and as a result raises the back end of the bike a bit. In doing that, the front end (forks) get steeper and that allows the bike to turn a bit quicker.
I'm assuming TNG was feeling like the bike wouldn't turn, so raising the rear end preload helped her bike turn quicker and resulted in it being a bit more responsive to rider input in the turns.
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