Quote:
Originally Posted by Panda
Fixt for you.
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Maybe you should look into fixing your eye sight because you clearly cannot read.
Quote:
Originally Posted by csmith12
Business 101
Even when the custom makes a mistake; you assist them through it, NOT be rude about it and blame them.
Perhaps you caught the rep on a bad day but that still doesn't excuse unanswered emails. Good custom service can turn a single order customer into a loyal customer. On the flip side, some customers need to be fired because they are impossible to please.
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Yup, I agree. That's why I made this whole review. Because I feel that as a company it is bad practice to ignore a customer's e-mails and be rude to them on the phone. I was always nice to them when we spoke.