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Update!!
Just got of the phone with my insurance agent.
All of his information that I had given them had matched up with what he had given me.
The only issue now was that his policy number that he gave me was not right...
The agent told me that State Farm recognizes his name and everything in the system but the policy he had with them is over 2 years old and he did not get a new one. So I do not know if they wrote the incorrect number down when I was reporting my claim or if the guy gave me the incorrect number. If he doesn't have insurance, I will need to go to small claims court with him to settle the issue.
The agent did not mention anything about totaling the bike or anything in that nature. He told me that I am not at fault and his insurance will have to cover the expenses.
So now I am waiting for my agent to get back to me and see if he was able to get in contact with him for an accurate policy number.
Going back to Ace to get statements from the employees and names and seeing if they have any security footage of the incident.
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