$25 dollar leather jacket

[Bosgarage57]

Originally Posted by kamikaze

checked my order status, they've removed the jacket but left the price and the brakes...they'd best be cancelling the whole thing

You better cancel it yourself or it'll ship.

[kamikaze]

Originally Posted by Bosgarage57

You better cancel it yourself or it'll ship.

that's what I'm trying to do right now.

the only reason i added the brakes was because the shipping was the same either way...there's no way in hell I'm paying $33/set plus $40 shipping for 2 sets of pads when I can get them cheaper here.

[austexjg]

They charged my card, but no cancellation on the order - yet.

[kamikaze]

i'm playing dumb with the livechat operator, wondering why the jacket was cancelled LOL

here's the explanation I was given:

This jacket used to be listed on the bike bandit site. They discontinued this a while back. What happen was the old part number was recycled & now being used for an alternate item. when we uploaded the new item with this part our system recognized it and uploaded the old listing.

oh well, worth a shot

[Bosgarage57]

Originally Posted by drsketch

buySAFE 3-in-1 Guarantee - Benefits Terms and Conditions
What does the buySAFE Guaranteed Seal mean?
buySAFE has inspected this merchant, monitors their performance daily, and allows them to post the buySAFE Seal on their website. buySAFE Merchants are certified to be reliable, stable and able to fully perform on all their terms of sale. Wherever you see the buySAFE Seal, you can feel confident that you're visiting one of the best merchants on the web.

What is a buySAFE 3-in-1 Guarantee?
buySAFE Guaranteed Merchants have partnered with buySAFE to provide their buyers with additional peace of mind on every purchase. When you buy from a buySAFE Guaranteed merchant, you receive – at no cost to you – a buySAFE 3-in-1 Guarantee with your purchase that includes the following benefits:

$500 Purchase Guarantee. Get what you paid for, or your money back. All the terms of sale for your purchase are guaranteed, including product authenticity, up to $500. Tell me more...
Identity Theft Protection. Comprehensive ID theft coverage for 30 days. Your identity is protected and you have access to free professional ID theft remediation services for the next 30 days. Coverage applies for all online and offline identity theft, wherever it occurs. Tell me more...
Lowest Price Guarantee. If the published store price drops, we'll pay you the difference, up to $100 Tell me more... (Exclusions apply, see terms and conditions)
To receive these benefits, your buySAFE 3-in-1 Guarantee must be authentic and valid. buySAFE reserves the right to require more information from you and/or the merchant in order to authenticate your buySAFE 3-in-1 Guarantee.

There is no additional cost for these benefits. This is not a subscription service, you will not be billed for this and there is nothing for you to cancel. The benefit expires 30 days from the date of purchase.

Someone needs to email BB with this information, stating we want the item or our $500

[kamikaze]

Originally Posted by Bosgarage57

Someone needs to email BB with this information, stating we want the item or our $500

yea, but it says you get the item or money back, and they are doing the money back thing. it would have been different if they'd actually shipped the hat or whatever it was in lieu of the jacket, then they would have been in for a shitstorm of complaints.

[Vampyre]

It says or your money back. So as long as you get that, then there is no use making a fuss. I mean it was pretty obvious it was a mistake and we tried to capitalize on it.

[kamikaze]

Originally Posted by Vampyre

It says or your money back. So as long as you get that, then there is no use making a fuss. I mean it was pretty obvious it was a mistake and we tried to capitalize on it.

it honestly could have been a closeout on a skid of stuff they found in the back of the warehouse that they'd already written off, but yea, it was bound to get canceled. the livechat operator didn't give me any grief canceling the rest of the order so no harm done. I just wish that someone would price match the $50 front BT-016 from Rocky Mountain ATV so I could get front and rear from the same place cause RM-ATV doesn't carry the rear in the 150/60-17. Every site I've tried says they are violating MSRP agreements, so nobody will pm it.

[austexjg]

Did you recieve an email about the cancellation?

[Vampyre]

I got an email.

[caps]

i still havent gotten an email or cancellation. however my paypal account says its pending

[Powerlogix]

Mine is not cancelled yet, but I'm sure it will be based on everyones else cancellation.

[Kevin2109]

EDIT: my last message was me talking crap. After contacting bike bandit they told me they told me that they would give me my money back AND bandit bucks in the amount of the two jackets that I purchased. Thats pretty good IMHO

[kamikaze]

Originally Posted by Kevin2109

EDIT: my last message was me talking crap. After contacting bike bandit they told me they told me that they would give me my money back AND bandit bucks in the amount of the two jackets that I purchased. Thats pretty good IMHO

wtf, i wasn't offered anything

edit: as i hit submit on this post, I got an email from bikebandit, crediting my account with $26.96 in bandit bucks. That's pretty damn good of them i agree. i'm wishing now that i'd tried to order 4 of them

[Jiggles]

Dear sean,

Thank you for taking advantage of our recent Yoshimura Jacket Promotion! Unfortunately, due to the high volume of requests we received for the jacket you ordered, we have unexpectedly sold out our supplier's current stock in a very short amount of time. Your credit card will not be charged for this item, and any remaining items that were a part of this order will be updated/shipped soon! (View My Order Status).

We apologize for the inconvenience that this may cause, and Bandit has credited your account with $22.46 in Bandit Bucks that you can redeem towards the purchase of another choice of jacket or gear.

If you have further questions, please feel free to email a member of our BikeBandit Team at: service@bikebandit.com

Originally Posted by kamikaze

wtf, i wasn't offered anything

edit: as i hit submit on this post, I got an email from bikebandit, crediting my account with $26.96 in bandit bucks. That's pretty damn good of them i agree. i'm wishing now that i'd tried to order 4 of them

I ordered 2 jackets so shouldn't they give me $45!?!? LOL

[kamikaze]

Originally Posted by Jiggles

Dear sean,

Thank you for taking advantage of our recent Yoshimura Jacket Promotion! Unfortunately, due to the high volume of requests we received for the jacket you ordered, we have unexpectedly sold out our supplier's current stock in a very short amount of time. Your credit card will not be charged for this item, and any remaining items that were a part of this order will be updated/shipped soon! (View My Order Status).

We apologize for the inconvenience that this may cause, and Bandit has credited your account with $22.46 in Bandit Bucks that you can redeem towards the purchase of another choice of jacket or gear.

If you have further questions, please feel free to email a member of our BikeBandit Team at: service@bikebandit.com





I ordered 2 jackets so shouldn't they give me $45!?!? LOL

check your account and see if they've actually credited the bandit bucks, cause I don't have any yet...

[Jiggles]

Originally Posted by kamikaze

check your account and see if they've actually credited the bandit bucks, cause I don't have any yet...

Once the order is officially canceled it will probably update.

[alex.s]

spoke to one of the guys on their webchat thing and he was a pretty big dick about it... i might have been one of the earlier people to talk to them after they cancelled all the orders as they didn't want to really do all that much. heard kevin bitched them out and they told him they would credit his account with like 60 bandit bucks which pissed me off even more but just now they sent me an email saying they would credit my account the cost of the jackets with bandit bucks... looks like daddy's getting a free valve cover gasket

i still would have preferred two leather jackets for $50 though.

p.s. their bandit buck thing says it takes between 1-2 days for new banditbucks to show up... we'll see

[caps]

[alex.s]

i would like to know who develops their point of sale software... i've only built 3 POS systems before but all 3 had stringent requirements on prevention of this type of thing... if an updated price that was received from the imported data was larger than a certain percentage, update of that item was either held back and a notification sent, or in the simpler pieces, presented to the person handling the manual data import process. i'm actually extremely surprised something like this happened

[Powerlogix]

Odd, my order has not been canceled yet and I don't have any bandit bucks.

[Kevin2109]

Originally Posted by Powerlogix

Odd, my order has not been canceled yet and I don't have any bandit bucks.

Same for me on one of my jackets. But when I asked they told me it was canceled

[dk58]

I got the email about the bucks, and a cancellation notice for only one of my orders, which was for two jackets. The total was 58 something, but the email says they will credit me 26.96. I ended up ordering 3, so I'm wondering if I'll get the bucks for everything, and the refund. As long as I get my money back I'm not too worried about the banditbucks, but if everybody else gets the full amount, I may call them. I am still curious as to why I only received a cancellation email for one order though.

[Kevin2109]

**** this company! Now they wont honor the two jackets I purchased. Only one, after I was specifically told too, multiple times. I spelled it out to the that I wanted credit for both jackets, and now they say I didnt. AND all of my conversations with them are in writing, and they refuse to check back on them for me. This company blows. I will never purchase from them again

[austexjg]

They still have not refunded my credit card, but I have bandit bucks on their site. The order still says "processing" on their webiste.

[Bosgarage57]

alright so I just got off of chat with a BB rep, she said that they are refunding my whole order, AND giving me bandit bucks for 1 jacket. Trying to find a front sprocket now

[caps]

if you find the sprocket on their site let us know

[Bosgarage57]

Originally Posted by caps

if you find the sprocket on their site let us know

They only had OEM.

[Vampyre]

Originally Posted by austexjg

They still have not refunded my credit card, but I have bandit bucks on their site. The order still says "processing" on their webiste.

That is just a pre-charge. Once they ship they will charge you the actual amount. They did the same to me, but the final charge was the correct amount for my order.

[CynicalC]

Most website have a disclaimer saying they aren't liable for price mistakes and don't have to honor them. Come on guys, new to the internet?

Also, they got hammered by slickdeals, a site with almost a million registered users. Ninjette is just a drop in the bucket of people who placed the same order you did.

http://slickdeals.net/forums/showthread.php?t=3126986

[kamikaze]

Originally Posted by Kevin2109

**** this company! Now they wont honor the two jackets I purchased. Only one, after I was specifically told too, multiple times. I spelled it out to the that I wanted credit for both jackets, and now they say I didnt. AND all of my conversations with them are in writing, and they refuse to check back on them for me. This company blows. I will never purchase from them again

dude, it was a pricing mistake, should be happy they are giving you anything at all. Think about it, you're getting a free $25 from them that you got by being in the right place at the right time. I didn't expect anything out of this when they cancelled other than my money back. be thankful they didn't keep your money and offer you a credit like some places would.

[alex.s]

Originally Posted by kamikaze

dude, it was a pricing mistake, should be happy they are giving you anything at all. Think about it, you're getting a free $25 from them that you got by being in the right place at the right time. I didn't expect anything out of this when they cancelled other than my money back. be thankful they didn't keep your money and offer you a credit like some places would.

its true. i'm pretty happy about getting some free parts.
new clutch lever, throttle tube, and a second bar-end mirror for the fzr! only had to pay an extra 4$ to cover the rest of shipping
i need to get a speedometer... :-/

personally i think they handled their screw-up pretty well. i'll be doing more shopping at bike bandit now because of it