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Old December 13th, 2010, 05:06 PM   #281
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You're doing Paul a great service by handling all of his US sales. The nerve of him to completely ignore you and not respond to your emails.
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Old December 14th, 2010, 05:14 AM   #282
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finally got response from paul

so i finally got a response from paul. he said he's been waiting on me to get him the money, not sure what that has to do with not communicating with me for a week when i've been pleading with him to ship everything that has already been paid for. at any rate, he won't ship until i send him money - which i don't have at the moment (although i should be receiving funds today or tomorrow). you're all probably thinking, paul has the money for my order, what gives? he is insisting i send him shipping funds as well - even for the old items that should have been included in previous shipments. even though i disagree with this, i am more than happy to accept this stipulation in order to get you guys your stuff. like i said before - CUSTOMERS ARE MY PRIORITY. the problem is the money for shipping comes from profits on recent orders, where as the profits from previous orders were used to ship customers their items, and pay for bulk shipping on the second pack that came in last month. why paul chooses to break up items that are ready to go makes little sense to me. you would think it would be better to "use a bigger box" and shell out a little more $$ for shipping rather than make customers wait unnecessarily.

having said all that, i expect to get paul the shipping funds by 12/17 if not sooner.

to be clear, here is what paul has stated is ready to ship:

Andrew Ng:
•Black OEM seat cowl

Natalie Pantoja:
•Gloss black hugger, Black OEM seat cowl, red angled risers

Matthew O’Mara
•red clip-ons

Jesse McMullen
•2 pr black clip-ons

Renato Untalan
•pattern #3 carbon hugger

Brandon Chapman
•flasher relay

Heather Thomas
•black clip-ons

John Tran
•koso kit

Me (yes, i am a customer who has been waiting a long time for product too)
2 piece swing arm cover/hugger, Black OEM seat cowl

regarding the large fork caps that many of you are waiting on - they're still not ready for some reason, but according to paul, should be ready with the next shipment, which should go out mid-january.........i hope.

tracking info will be provided as soon as i have it.

thanks guys
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Old December 14th, 2010, 05:37 AM   #283
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Vince

You said he won't ship until you send him the money. What money to be clear. Money fir néw orders of those who have not paid or money you still owe him for something else?
If those orders that you refunded, what if they changed their mind? He still insists on waiting? Makes no sense.
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Old December 14th, 2010, 05:42 AM   #284
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need funds for new orders, as profits are used for shipping purposes (although i shouldn't have to pay for shipping again on old orders due to the fact that those items should have shipped with the last two packs). at any rate, customers who need to re-submit payment have done so. checks are in the mail and tracking info indicates i should have them by thursday at the latest. i will wire funds necessary to get everything from my previous post in the air asap. customers should receive orders around 1/1/2011.
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Old December 14th, 2010, 07:17 AM   #285
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So to clarify things Vince, i'll be getting the old hugger, correct? I'm okay with that. At this point, i just want to make sure i get my items.
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Old December 14th, 2010, 07:22 AM   #286
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Quote:
Originally Posted by nattygirl View Post
So to clarify things Vince, i'll be getting the old hugger, correct? I'm okay with that. At this point, i just want to make sure i get my items.
correct, although paul did say he MAY front me inventory on the new 2-piece around early january. if you'd like, i can hold your hugger for a little while to see if he follows through. that way, if i do get inventory, i'll ship you a 2-piece and just resell the original. i'll keep you posted.
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Old December 14th, 2010, 07:58 AM   #287
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Will these huggers he'll be fronting you be painted as well or just primed? As long as you have my original hugger in your possession, I'd be willing to wait and see if he comes through.
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Old December 14th, 2010, 08:05 AM   #288
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Will these huggers he'll be fronting you be painted as well or just primed? As long as you have my original hugger in your possession, I'd be willing to wait and see if he comes through.
some primed, some gloss black, some matte black, some carbon look....
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Old December 14th, 2010, 08:07 AM   #289
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For those waiting on Large Fork Caps

paul has advised he can substitute with the smaller version for those that no longer want to wait. why he has one style and not the other, i don't know.....

pm or email shintousaorders@gmail.com please
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Old December 14th, 2010, 08:39 AM   #290
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Quote:
Originally Posted by want1sobad View Post
correct, although paul did say he MAY front me inventory on the new 2-piece around early january. if you'd like, i can hold your hugger for a little while to see if he follows through. that way, if i do get inventory, i'll ship you a 2-piece and just resell the original. i'll keep you posted.
hello vince , if he does front u when will u know/get them , i would be interested in getting one thx
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Old December 14th, 2010, 08:43 AM   #291
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matt,

i figured you would i'll keep you informed.
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Old December 16th, 2010, 01:09 PM   #292
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ok, so everything is done on my end. i wired paul funds today, he has assured me everyone's items are ready to go. i asked that he get the shipment out as soon as possible and provide tracking info once available.

you guys will have info as soon as i do.

thanks to eveyone!
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Old December 16th, 2010, 02:19 PM   #293
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thats just my luck got my new credit card in the mail today ,geuss ill have to wait on the hugger till next time lol
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Old December 16th, 2010, 02:24 PM   #294
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thats just my luck got my new credit card in the mail today ,geuss ill have to wait on the hugger till next time lol
pm sent
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Old December 18th, 2010, 12:25 PM   #295
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Originally Posted by want1sobad View Post
ok, so everything is done on my end. i wired paul funds today, he has assured me everyone's items are ready to go. i asked that he get the shipment out as soon as possible and provide tracking info once available.

you guys will have info as soon as i do.

thanks to eveyone!

Awesome. Thanks vince.
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Old December 21st, 2010, 08:09 AM   #296
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Hey Vince, have you received confirmation from Paul that the items have actually been shipped?
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Old December 21st, 2010, 08:18 AM   #297
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Hey Vince, have you received confirmation from Paul that the items have actually been shipped?
waiting to hear from him.....
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Old December 21st, 2010, 08:35 AM   #298
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Old December 21st, 2010, 08:44 AM   #299
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i agree completely......
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Old December 21st, 2010, 08:49 AM   #300
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Let's hope he ships it soon.
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Old December 21st, 2010, 09:21 AM   #301
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remember john, i'm NOT making money on this venture. i did this cause i was tired of people ragging on paul instead of supporting shinto. Why wouldn't we want to support someone who makes stuff just for our bikes, at a great price, that you can't really get anywhere else? that being said, my take on paul is that he is a good guy, and wants to do right by everyone. i really think it boils down to lack of organization on his part due to the fact that he has WAY TO MUCH on his plate. he needs to get a partner/s so he can delegate certain tasks rather than trying to handle everything himself.

he didn't give me tracking info last time (???) - for all i know the pack will be on my door early next week without hearing from Paul at all (fingers crossed). as soon as i have more info i will update everyone accordingly.

thanks
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Old December 23rd, 2010, 09:21 AM   #302
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Lastest update (2 days ago) is that 1) package has not shipped yet and 2) Paul is still waiting on Vince for shipping money (although Vince said he already sent the money last week). So whatever that means...In the mean time we will continue the saga of infinite wait.

any further update Vince?
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Old December 23rd, 2010, 11:11 AM   #303
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i really don't understand paul's thought process. apparently he's been communicating with you (john) as recently as 2 days ago. i haven't heard from him in over a week. i wire transferred $480 to paul on 12/17, $150 for shipping and $330 for unpaid items. as far as i'm concerned, this should take care of everything and get the box on the plane. if there is something that paul feels needs to be done on my end he needs to communicate that to me so we can reach some understanding. i have emailed him everyday since last week and received no response.

as soon as i hear from him i will update everyone
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Old December 23rd, 2010, 11:57 AM   #304
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no man..he stopped talking to me as soon as he found out I relay the "info" to you. He only talks to Natalie now... LOL...
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Old December 23rd, 2010, 12:10 PM   #305
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I'm pretty sure he knows I talk to Vince as well. I only got the one response and nothing else since.
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Old December 23rd, 2010, 06:43 PM   #306
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How long do you keep flogging a dead horse ???. This is the exact reason I said earlier on the year why I wouldn't contemplate being an Ozzie distributor.........Paul making you look bad.

I see nothing has gotten better since then. I would cut my loses to be honest and support Sportisi. I don't think I have ever seen a bad word. I don't know how many chances you guys wanna give Shinto..........but meh it's not my money I guess or reputation.
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Old December 25th, 2010, 01:57 PM   #307
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still no word from paul. please continue to be patient. i imagine he is with his family for the holidays and is not dealing with shinto at all right now. although a notification advising such would have been nice. i won't rest until everyone's order has been delivered.

thanks guys
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Old December 25th, 2010, 02:19 PM   #308
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thanks Vince. appreciate it. Merry xmas.
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Old December 29th, 2010, 12:06 PM   #309
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update

ok, so after emailing him daily since 12/17 with no response, i finally got an "out of office" reply from paul indicating shinto is "closed" for the holidays and will resume business on 1/3/2011. i hope he treats me as a distributor and not a customer (duh) and responds to my inquiries anyway. as always, thank you all for your patience and understanding. i will provide more info as soon as i have something from paul.

"Hello, and thankyou for getting in Touch.

We are closed for the Holiday Period, and will be back to work on the 3rd of January 2011.

Once back to work, we will get back to you asap.

Talk again soon
Happy Holidays!

Paul"
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Old December 29th, 2010, 12:57 PM   #310
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jesus man, at this point i'd satisfy the current orders, and tell paul to get bent. You're the only one that's going to get screwed on this venture. maybe once paul figures out how to get things shipped in a reasonable amount of time, being a distributor might be worthwhile. Shinto has some really cool stuff, but there's no way I'd send money to this guy, not after all the crap I've read.
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Old December 29th, 2010, 01:52 PM   #311
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ok, so after emailing him daily since 12/17 with no response, i finally got an "out of office" reply from paul indicating shinto is "closed" for the holidays and will resume business on 1/3/2011. i hope he treats me as a distributor and not a customer (duh) and responds to my inquiries anyway. as always, thank you all for your patience and understanding. i will provide more info as soon as i have something from paul.

"Hello, and thankyou for getting in Touch.

We are closed for the Holiday Period, and will be back to work on the 3rd of January 2011.

Once back to work, we will get back to you asap.

Talk again soon
Happy Holidays!

Paul"


LOL...at least we now know he's not dead ..
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Old January 3rd, 2011, 06:35 AM   #312
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oh hey its the third!
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Old January 3rd, 2011, 11:50 AM   #313
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Based on paul's track record, I very much doubt we'll be hearing anything about this today, even though it is the 3rd.
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Old January 3rd, 2011, 12:25 PM   #314
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i emailed him again today - i'll let you guys know as soon as i have something.
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Old January 3rd, 2011, 08:45 PM   #315
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I'm so glad I placed a new order with everything thats still going on with this one
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Old January 4th, 2011, 09:49 AM   #316
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I'm so glad I placed a new order with everything thats still going on with this one
Same thing will probably happen to you as well. Seems to be routine with Paul. Excuses and delays. Then more excuses.
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Old January 4th, 2011, 10:04 AM   #317
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haven't posted in a while.

I've taken the opportunity to read though the post to see whats been happening this past month and all i have to say is.....

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Old January 4th, 2011, 10:43 AM   #318
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I am disappoint. Paid for my hugger in early October. I know it isn't your fault Vince. Just keep us updated please.
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Old January 4th, 2011, 11:09 AM   #319
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i definitely will
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Old January 4th, 2011, 11:41 AM   #320
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Same thing will probably happen to you as well. Seems to be routine with Paul. Excuses and delays. Then more excuses.
Yea I know, I'm soo excited.
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