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Old January 25th, 2011, 11:01 AM   #1
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Outstanding Shinto Orders Update

first, the reason i asked alex to close the other thread was all the back and forth was really getting out of hand and quite frankly, enough was enough.

so here's the deal, i heard from paul today. shipment will go out tomorrow or thursday at the latest (per paul). he is not waiting on any funds from me. the only unpaid items are the 6 prs of rearset adjusters and he has yet to finalize testing on these and specifically told me to continue to hold funds for this item. everything else is good to go.

also, for those that are waiting on huggers (nattygirl, currentsea, bowersox, etc.) paul is going to ship your items directly to you. the reason for this is putting all the huggers in one box with raise the shipping costs on the bulk shipment coming to me significantly. so again, for those waiting on huggers, please pm me your address. if i don't hear from you today i will email you directly. also, as soon as i have tracking numbers for you guys i will supply them.

paul also informed me his web access will be up and running at his new headquarters this friday. so any and all emails will be replied to "very fast" from paul moving forward (these are his words).

lastly, a request on my part. let's try to keep this thread from turning into what the other one did. if you want to tear on shinto, paul, whatever, do it in the shinto screwed me thread. you guys are entitled to being pissed and by no means am i trying to suppress your feelings.

thanks to all, more updates to follow.
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Old January 26th, 2011, 06:00 PM   #2
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Old January 26th, 2011, 06:20 PM   #3
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i expect (hope) to have an email from paul when i get home stating everything has shipped. will post more info at that time (i can't check personal mail at work).

thanks
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Old January 27th, 2011, 08:14 AM   #4
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[note: each day is a day before US time bc of time differences]

promised Monday = no go
promised Wednesday = no go..
promised Thursday = no status yet but...

According to Alan (thaininja), Paul doesn't pick up the phonefor the last several days..no emails..
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Old January 27th, 2011, 08:40 AM   #5
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no message from paul about the shipment. he has advised that phone/internet will be up and running at his new building tomorrow. should be no reason shipment hasn't gone out and we get tracking info before the weekend.
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Old January 27th, 2011, 08:44 AM   #6
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Old January 27th, 2011, 09:40 PM   #7
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just heard from paul:

bulk pack will ship today (coming to me)

individual packs (you know who you are) will go out monday

tracking #'s will be provided asap
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Old January 28th, 2011, 12:34 AM   #8
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i wont believe it till i see a actual working tracking number or physical parts.
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Old January 28th, 2011, 07:08 AM   #9
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I'll never understand Paul's logic. If ur going to the post office anyway, why take one package one day then the others three days later? I can't imagine putting three huggers in their own packages would take that much more time that u couldn't have everything ready to go on the same day.
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Old January 28th, 2011, 07:12 AM   #10
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Quote:
Originally Posted by nattygirl View Post
I'll never understand Paul's logic. If ur going to the post office anyway, why take one package one day then the others three days later? I can't imagine putting three huggers in their own packages would take that much more time that u couldn't have everything ready to go on the same day.
why angry? nothing is going out...he's just "promising" as he always do.
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Old January 28th, 2011, 07:23 AM   #11
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Not angry at all... I was just saying. Like dyeforever, I will not believe it until I have.the package in my hands. Not even a tracking number is good enough for me.
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Old January 29th, 2011, 06:27 AM   #12
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I think Allan (thaininja)'s assessment was right. Shito Paul "doesn't have the fund to send the package or he just doesn't care"
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Old January 31st, 2011, 07:57 PM   #13
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Any update? "Already shipped order" and Monday order? Or Thursday at the last order? Anything??
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Old February 1st, 2011, 07:56 AM   #14
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was advised bulk order shipped to me on the 28th, individual orders (you know who you are) went out on the 31st. have not been giving tracking numbers at this time.
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Old February 1st, 2011, 08:03 AM   #15
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has shito Paul been responding to your emails ?
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Old February 1st, 2011, 08:09 AM   #16
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have not heard from him since friday.
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Old February 1st, 2011, 08:22 AM   #17
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Let's assume that it was shipped (a tall order)...how long does it take for you to receive it? 1 week?
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Old February 1st, 2011, 09:53 AM   #18
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should be here by this weekend
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Old February 1st, 2011, 10:07 AM   #19
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Vince,

Could you please still try and get confirmation from Paul of when the orders were actually shipped?
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Old February 1st, 2011, 10:23 AM   #20
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absolutely:

according to paul, bulk pack was shipped to me on the 28th, those waiting on huggers were shipped on the 31st.

i will continue to ask paul for tracking numbers.

thanks
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Old February 1st, 2011, 06:46 PM   #21
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Just so you are aware. Here in Thailand you get the EMS tracking number on the receipt when you send the parcel.I think that is the same as most EMS Postal Services world wide.
If it was sent normal parcel post you do not get tracking numbers and it will take about 10-14 days to the US
Good luck. I hope you all get your stuff.

Last futzed with by thaininja; February 1st, 2011 at 06:48 PM. Reason: added info on parcel post
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Old February 1st, 2011, 06:54 PM   #22
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Well nobody knows if it's even mailed yet. Shito Paul told you it's going out long ago...never did...the dude won't reply to email or say anything.

Last futzed with by randomwalk101; February 2nd, 2011 at 02:19 PM.
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Old February 1st, 2011, 09:04 PM   #23
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if these packs were sent the same way as previous packs, they're were picked up by DPX (dhl affiliate) and when it get's to hong kong it will be trackable in dhl's system. obviously, we'll need tracking #'s either way. i will call dhl again later in the week.
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Old February 2nd, 2011, 07:15 AM   #24
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Well I received an email from Paul this morning. For sure, my package hasn't shipped. his excuses are such a joke. Alex, I think you know what to do... Paul has been given too many chances. He obviously just doesn't care about his customers. After these orders are fulfilled, no more shinto.

Quote:
Hi Nat.
*
Your order is Packed and Ready,
*
Went to the post office, but there seems to be a problem State side, they wont allow packs over 500grams into the the US. due to a scare of some kind. i was told to wait untill the 7th FEB.
sorry, i just had o email you and let you know.. this is so Strange, never heard of this before, maybe you could call te USPS and ask about this.. i would love to know why..
*
Keep in touch
Paul!
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Old February 2nd, 2011, 07:28 AM   #25
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Quote:
Originally Posted by nattygirl View Post
Well I received an email from Paul this morning. For sure, my package hasn't shipped. his excuses are such a joke. Alex, I think you know what to do... Paul has been given too many chances. He obviously just doesn't care about his customers. After these orders are fulfilled, no more shinto.
I'm telling you..this guy is a scammer. We need to spread the world to stop him from scamming others...

I take that this applies to the individual shipment. Has he even ship the bulk order out?
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Old February 2nd, 2011, 07:32 AM   #26
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Originally Posted by randomwalk101 View Post
I'm telling you..this guy is a scammer. We need to spread the world to stop him from scamming others...

I take that this applies to the individual shipment. Has he even ship the bulk order out?
I'm sure the bulk pack would weigh more than the stuff natty ordered. You'll probably hear the same excuse soon.
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Old February 2nd, 2011, 07:39 AM   #27
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here is the communication i received from paul:

Hi Vince,

The pack went out last Fiday as told you...via EMS Express
I got the Pack BACK Yesterday (Tuesday) there seems to be a problem in USA with international Post.

This is what i was told: The US is not Recieing Packs from Thailand over the Weght 500Grams. (half a Kilo)
They went on to say, They wont allow ANY packs in to US from Japan at all..packs from Thailand not allowed over 500grams. and so on and so forth for man countries.
This is untill he 7th Of Feb was told. i was told to check back on the 8th to check and see i USA lifted these Restictions..

The Reason: US Bomb Scare or somthing...

I am not happy! i am xtreeeeeamly pissed of right now.

Yestereday i drove to 2 Different post offices, no luck, told to go to head office, this morning drove to head office (far) and was told can not. i even asked if could seperate the pack in to many smaller packs. they said no as he smallest part weighed over 500grams...

The only other Option is DHL Express. this costs $416 USD. the amount you sent covered te EMS Express.
So i guess i am going to have to cover the rest....?

(for some Reason DHL EXPRESS is allowed, and only DHL...hmmm)

Due to tis issue with US post. i cant even send the Huggers out...

I am Serisouly pissed at the moment. this is my name going down now. for nothing.

Maybe you can call the US post office and find outwhy this is...

On happier note, Internet is up and running in my new place now. so contact will be back to normal everyday.

Get back to me asap, let me know wha to do, shold i wait for the 7th? please call post office!

Thankyou
Paul


and my response:

well, that does suck. at any rate, you can't ask customers to wait any longer. please send everything via dhl as you have in the past. send everything to me if that is cheaper than your original plan to send huggers to customers individually. customers are expecting to receive their items shortly.

you need to post an explanation of the EMS situation in this thread on ninjette.
http://www.ninjette.org/forums/showt...240#post252240

please put the customers first and resolve this situation - it will go a long way towards restoring the Shinto rep.

please get these out today and provide tracking asap.
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Old February 2nd, 2011, 07:59 AM   #28
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Quote:
Originally Posted by want1sobad View Post
here is the communication i received from paul:

Hi Vince,

The pack went out last Fiday as told you...via EMS Express
I got the Pack BACK Yesterday (Tuesday) there seems to be a problem in USA with international Post.

This is what i was told: The US is not Recieing Packs from Thailand over the Weght 500Grams. (half a Kilo)
They went on to say, They wont allow ANY packs in to US from Japan at all..packs from Thailand not allowed over 500grams. and so on and so forth for man countries.
This is untill he 7th Of Feb was told. i was told to check back on the 8th to check and see i USA lifted these Restictions..

The Reason: US Bomb Scare or somthing...

I am not happy! i am xtreeeeeamly pissed of right now.

Yestereday i drove to 2 Different post offices, no luck, told to go to head office, this morning drove to head office (far) and was told can not. i even asked if could seperate the pack in to many smaller packs. they said no as he smallest part weighed over 500grams...

The only other Option is DHL Express. this costs $416 USD. the amount you sent covered te EMS Express.
So i guess i am going to have to cover the rest....?

(for some Reason DHL EXPRESS is allowed, and only DHL...hmmm)

Due to tis issue with US post. i cant even send the Huggers out...

I am Serisouly pissed at the moment. this is my name going down now. for nothing.

Maybe you can call the US post office and find outwhy this is...

On happier note, Internet is up and running in my new place now. so contact will be back to normal everyday.

Get back to me asap, let me know wha to do, shold i wait for the 7th? please call post office!

Thankyou
Paul


and my response:

well, that does suck. at any rate, you can't ask customers to wait any longer. please send everything via dhl as you have in the past. send everything to me if that is cheaper than your original plan to send huggers to customers individually. customers are expecting to receive their items shortly.

you need to post an explanation of the EMS situation in this thread on ninjette.
http://www.ninjette.org/forums/showt...240#post252240

please put the customers first and resolve this situation - it will go a long way towards restoring the Shinto rep.

please get these out today and provide tracking asap.

Something like this would be in the news somewhere but I can't find anyhting about it.
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Old February 2nd, 2011, 08:12 AM   #29
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Same here. There are no current restrictions on shipping from Thailand or Japan or any other stable nation that I can find.

This guy is lying.

Rule number one: No tracking number = no shipment.

Paul has made no attempt to ship anything, likely because he doesn't have anything to ship.

Sorry all you folks got scammed, that's gotta be annoying.

I just got off a chat with FedX, there are no restrictions of that type in place at this time. If Paul wants to ship something all he has to do is drive it down to a FedX office and ship it. Tracking number(s) will be issued on the spot, he can get it posted here within minutes using this wonderful thing called "The Internets".

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Old February 2nd, 2011, 08:28 AM   #30
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WELL ACTUALLY THERE IS A BAN ON POSTAL SERVICES OF ITEMS OVER 430-500 GRAMS TO THE USA.

see more info here.
http://www.thaivisa.com/forum/topic/.../page__st__125

And it's been going on for over 2 months. Instigated by the USA. So actually this time you have only yourselves to blame.

The exceptions are private delivery services with headquarters in the US. wow more money for them. Convenient.

Regards Allan
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Old February 2nd, 2011, 08:32 AM   #31
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Well I MAY have spoke too soon. I haven't read this whole thread but take a look at this. Maybe Allan can shed some light on this???

http://www.thaivisa.com/forum/topic/...ms-to-the-usa/

Fedex could still be an option though.
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Old February 2nd, 2011, 08:33 AM   #32
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Well I MAY have spoke too soon. I haven't read this whole thread but take a look at this. Maybe Allan can shed some light on this???

http://www.thaivisa.com/forum/topic/...ms-to-the-usa/

Fedex could still be an option though.
Ha... Allan beat me to it.
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Old February 2nd, 2011, 08:37 AM   #33
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500 grams is a little over a pound. Hell the boxes this stuff would be coming in would weigh that. Something different will have to be done. More delays....
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Old February 2nd, 2011, 08:51 AM   #34
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don't know why he chose EMS rather than DHL (all previous shipments have gone via DHL). paul did say the $150 i provided as my "share" of the shipping costs fully covered EMS whereas DHL would be $416 - maybe he didn't want to have to contribute to this expense........

i'll keep you guys posted
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Old February 2nd, 2011, 08:52 AM   #35
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Dubojr1. I do not want to speak for Paul.. he should be doing that himself (especially as he is not answering the phone to me). But the facts are facts.

There are restrictions on postal delivery.

Most of the items weigh FAR more than 500grams.

It's YOUR CRAZY national security system that has imposed this ridiculous ban. So unfortunately your gonna have to live with it.

Of course they could be sent by a US courier company that's an option.

But really WHY SHOULD THEY.

The EMS system is used world wide with no problems. Get ya own house in order.

NOW YOU HAVE TERRORISTS IT'S A BIG BLOODY PROBLEM. BUT IT DIDN'T STOP A LOT OF AMERICANS SENDING MONEY TO IRELAND DURING THE Northern Ireland TROUBLES DID IT. Bloody HYPOCRITES.......and before you all have a go. My brother was there and nearly got killed twice by road side bombs.
Regards.............
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Old February 2nd, 2011, 08:55 AM   #36
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Originally Posted by thaininja View Post
WELL ACTUALLY THERE IS A BAN ON POSTAL SERVICES OF ITEMS OVER 430-500 GRAMS TO THE USA.

see more info here.
http://www.thaivisa.com/forum/topic/.../page__st__125

And it's been going on for over 2 months. Instigated by the USA. So actually this time you have only yourselves to blame.

The exceptions are private delivery services with headquarters in the US. wow more money for them. Convenient.

Regards Allan
Actually Allan, from what I have read, The Japan Post is the one who is limiting the weights.... not us.

All other shipping providers are still running. This should NOT be another excuse.
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Old February 2nd, 2011, 09:02 AM   #37
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Quote:
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Actually Allan, from what I have read, The Japan Post is the one who is limiting the weights.... not us.

All other shipping providers are still running. This should NOT be another excuse.
If you look into it further the postal providers are limiting the deliveries because the USA is destroying ANY parcels it THINKS are dubious (and that means most over 500grams of multiple items). I found that earlier but DIDN'T SAVE THE SITE AND it's late here and i'm going to bed..

So the restrictions are placed by the country specific postal services. BUT you can't really blame them as THEY have to compensate their customers for any losses. So the US can say it ain't us but really lets face it ... IT IS.
YOU STATED THAT all other shipping providers are running... Well Thai post is not sending parcels over 500 grams to the US. And as far as i know when ya split parcels it becomes SO MUCH MORE expensive.
Regards

PS This is from the Royal mail website (UK)
USA
Start date: 18th November
End date: Ongoing

Update 28th January 2011:

The United States Department of Homeland Security is continuing to require increased security measures for items carried on passenger airlines. As a result, some mail entering the USfrom around the world, and including the UK, that would normally be sent via passenger aircraft must now travel by other means, including ships and cargo planes.

Most items, including personal letters and cards, magazines, CDs, DVDs and lightweight packets, will be delivered in the USwithin a few days of posting. However, there are delays of about two weeks for some heavier packets. These delays are currently affecting stamped items, franked items, and items posted under contract, with the exception of Destination Sort and/or M-Bag* items.

Royal Mail is very sorry for these unavoidable delays. We have implemented a number of contingency plans to ensure as much of our customers’ mail reaches the USas quickly as possible and are continuing to work to minimise disruption to our customers, whilst ensuring we comply fully with the USdirectives and regulations.


So while NOT stopping shipments of items over 500grams it shows that there is certainly a problem.. The UK is the US's main ally in your war on terrorism. And ya still ****ing about with our post office.
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Old February 2nd, 2011, 09:19 AM   #38
dubojr1
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Originally Posted by thaininja View Post
If you look into it further the postal providers are limiting the deliveries because the USA is destroying ANY parcels it THINKS are dubious (and that means most over 500grams of multiple items). I found that earlier but DIDN'T SAVE THE SITE AND it's late here and i'm going to bed..

So the restrictions are placed by the country specific postal services. BUT you can't really blame them as THEY have to compensate their customers for any losses. So the US can say it ain't us but really lets face it ... IT IS.
YOU STATED THAT all other shipping providers are running... Well Thai post is not sending parcels over 500 grams to the US. And as far as i know when ya split parcels it becomes SO MUCH MORE expensive.
Regards

PS This is from the Royal mail website (UK)
USA
Start date: 18th November
End date: Ongoing

Update 28th January 2011:

The United States Department of Homeland Security is continuing to require increased security measures for items carried on passenger airlines. As a result, some mail entering the USfrom around the world, and including the UK, that would normally be sent via passenger aircraft must now travel by other means, including ships and cargo planes.

Most items, including personal letters and cards, magazines, CDs, DVDs and lightweight packets, will be delivered in the USwithin a few days of posting. However, there are delays of about two weeks for some heavier packets. These delays are currently affecting stamped items, franked items, and items posted under contract, with the exception of Destination Sort and/or M-Bag* items.

Royal Mail is very sorry for these unavoidable delays. We have implemented a number of contingency plans to ensure as much of our customers’ mail reaches the USas quickly as possible and are continuing to work to minimise disruption to our customers, whilst ensuring we comply fully with the USdirectives and regulations.


So while NOT stopping shipments of items over 500grams it shows that there is certainly a problem.. The UK is the US's main ally in your war on terrorism. And ya still ****ing about with our post office.
Well I'm not gonna turn this into a pissing match but here's where I read that the Japan Post has placed the restrictions. It may be in fact that our security is the reason why but the JP placed the restrictions.

http://www.japanprobe.com/2010/11/16...united-states/

Sorry I seem to have struck a nerve.
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Old February 2nd, 2011, 10:18 AM   #39
wvninja
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2X the reason to buy in the US or from countries that wouldn't send bombs in packages to us in the first place.

either way looks like you guys won't get something you paid for.. lets not even go over the fact that now he is talking about shipping when this was posted as an issue clear back in oct. on that forum. L O L .. so its safe to say he knew before he took your money that he couldn't ship to you with that service to begin with.

Oh how the circle keeps turning. Sorry guys GL

I say cancel all orders .. give people their money back.. and get your product elsewhere. /thread
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Old February 2nd, 2011, 10:42 AM   #40
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Quote:
Originally Posted by dubojr1 View Post
Well I'm not gonna turn this into a pissing match but here's where I read that the Japan Post has placed the restrictions. It may be in fact that our security is the reason why but the JP placed the restrictions.

http://www.japanprobe.com/2010/11/16...united-states/
Isn't the article only referring to Japan Posts? Meaning, the restrictions placed by Japan are for posts mailed within Japan, and not for other countries.
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