October 15th, 2012, 09:55 AM | #1 |
ninjette.org member
Name: Jessica
Location: Newnan, GA
Join Date: Aug 2012 Motorcycle(s): 09 Ninja 250r Posts: 57
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Alpinestars USA customer service
Big thumbs up to Alpinestars! My husband has worn a hole into his glove after only 4 months of use. (SMX-2 Air Carbon Gloves) (I left out the fact that he's rode 13k miles in them in that time!) I called Alpinestars customer service department and they'll be sending him a new pair. No questions asked. It didn't even matter that I didn't have the receipt. Great customer service! |
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October 15th, 2012, 10:03 AM | #2 |
The Corner Whisperer
Name: Chris (aka Reactor)
Location: Northern KY
Join Date: May 2011 Motorcycle(s): 2010 250 (track), 1992 250, 2006 R6 (street/track), 2008 R6 (track) Posts: Too much.
MOTY 2015, MOTM - Nov '12, Nov '13
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Goal: Shake A Million Hands | Look through the corners | Track Day Prep | Closest track? | The Mid-Ohio School |
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October 15th, 2012, 10:11 AM | #3 | |
ninjette.org certified postwhore
Name: Whodat
Location: Ware Is.,MA
Join Date: Jan 2009 Motorcycle(s): I pass the wind! Posts: A lot.
MOTM - Mar '13, Jun '14
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Quote:
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If everything seems under control; you're just not going fast enough! |
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October 15th, 2012, 01:35 PM | #4 |
So, where's the reverse?
Name: Anson
Location: Ontario, Canada
Join Date: Nov 2010 Motorcycle(s): 2009 Kawasaki Ninja 250R Posts: A lot.
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That's awesome .
I need a new pair of gloves and what do you know, it just so happens that mine have a hole in them as well and unfortunately, I lost the receipt . Guess I'll be giving Alpinestars a call... I'm kidding of course. |
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October 15th, 2012, 06:57 PM | #5 |
ninjette.org member
Name: Jessica
Location: Newnan, GA
Join Date: Aug 2012 Motorcycle(s): 09 Ninja 250r Posts: 57
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Haha! They are requiring that I send the old ones before they'll send the new ones
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